At this stage, offers and promotions cannot be created directly through the merchant portal.
If you would like to run a promotion involving PollenPay, please contact us first. We’ll review the proposed promotion and let you know whether it can be supported, including any requirements around wording, customer communications, eligibility, timing, and approval.
Any promotion that refers to PollenPay should only be used once it has been reviewed and approved by us. This helps ensure the promotion is clear, accurate, and consistent with how PollenPay should be presented to customers.
In the future, we will introduce a portal feature that allows you to create and submit offers or promotions for approval more easily.